How to Add a Shared Mailbox to Outlook
Need access to a COE shared mailbox? Email help@education.utexas.edu
Outlook for Mac
Open Microsoft Outlook.
Click File in the top left corner of the screen.
Select Open, then click Shared Mailbox…
On the pop-up window, type the shared mailbox’s email address into the search bar, then click Add.
Restart Outlook
The shared mailbox should appear on the side bar.
Outlook (classic) for Windows
Open Outlook (classic).
Click File in the top left corner of the window.
Select Account Settings, then click the option Account Settings…
On the pop-up window, select your primary email, then click Change…
On the new pop-up window, click More Settings.
On the new pop-up windows, select the tab, Advanced.
Under the “Mailboxes” section, click Add…
On the new pop-up window, type the shared mailbox’s email address and click OK.
Click OK again on the preceding pop-up window.
Click Next on the next preceding pop window and then Done.
Restart Outlook
The new shared mailbox should appear on the side bar.
The shared mailbox should appear on the side bar.
Outlook (new) for Windows & Outlook Web App
Open Outlook (new)
Right-click on your primary email address in the side-bar
In the drop down list, select Add shared folder or mailbox.
Type the shared mailbox’s email address and click Add.
Restart Outlook
The shared mailbox should appear within the Shared with me folder
For updating access or creating COE shared mailboxes, please email help@education.utexas.edu