Creating an Event

  • Video on how to create an Eventbrite general addmission event.
  • The best way to create events is to copy old events. Log in to Eventbrite, go to the Events page, select Past Events, find the event you want to copy, click the three dots by the side of the event and select Copy Event.
  • This will lead you to a page where you can change the Title, Summary, and Dates of the event. Update those now and create the event
  • When you create the event it will take you to the Dashboard. Navigate to the menu on the left and click back up to Build Event Page.
    • On the Build Event Page  you can update the cover photo (I make simple images in Canva, do what works for you and the director), double check the Date, Time, and Location, and update the About this Event section. Make sure all the information is up to date.
  • Navigate to the Add Tickets Page in the menu to the left.
    • Click on the listed tickets to open a panel on your right. Here you can edit your ticket details. The barn sits about 170. Keep this in mind you are creating the maximum number of tickets for each event.
    • Make sure the audience members are paying the ticketing fees. Do not click Absorb Fees.
    • Here you can edit the sales beginning and ending time. I like to end sales the night before and event so I can print out my ticket list the morning of the event and not have to worry if more tickets will sell after I print my list.
    • Click Advanced settings. Here you can edit how many tickets people can purchase at one time. Make this a large number because large groups occasionally purchase tickets.
    • You can select either Will Call or eTicket. I've switched to Will Call to prevent people from printing out their tickets and handing them to me at the box office. We only need the name on the tickets, not a physical ticket or a QR code.
  • Navigate to the Publish Page.
    • Here you can schedule a time to publish the event. Or you can return to this page after you've gone through the other sections and publish now.
  • Navitage to Order Option > Order Forms.
    • Here you can edit the questions you ask guests. This used to have many, many questions. For Spring 2024 performances, I edited the questions to just two. You can look at Examples from before Spring 2024 to see what the questions used to be. Pick whichever questions you think will help you do your job best. It's important to know if someone is a donor to the program as we normally reserve seats for donors.
    • On this page you can also edit the Registration time limit. I like to set this fairly high because we have older folks who sometimes have difficulty navigating the online ticket system and need extra time.
  • Navigate to Order Option > Order Confirmation.
    • Here you can edit what the confirmation email looks like. Make sure all the details are accurate and up to date. Make sure you look through Customize Webpage, Customize Email, and Additional Settings.
  • Waitlist is normally turned off for our events.
  • Navigate to Payments & Tax > Payment Options.
    • Make sure our Authorize.net information is in this page and that we won't receive payment by check. It should look like the below picture.
  • Refund Policy is normally set to case-by-case basis.
  • Tax Settings should confirm that we are tax-exempt.
  • That's most of the pages you'll use to create an event! Triple check everything and publish (or schedule to publish) your event!