Application and Global Settings

The following applications are available from the global Jamf application management options.

Application	How it's managed	What is available globally	Patching Schedule
Cisco AMP
Defender	Packaged by EPM team. Will need to be duplicated into sites for use.	Package is available to all sites. Package can be cloned and assigned to desired site.	auto updated built into application
Cisco AnyConnect
Box Drive
Google Chrome	Packaged by EPM team. Set to available in self service for all machine	Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install	auto update build into application/ Package will be updated by EPM team as new versions are released. Using Jamf patching for new release notifications
Code42	Packaged by EPM team. Not set to show in self-service or install automatically.	Package is available to all sites. Package can be cloned and assigned to desired site.
Mozilla Firefox	Packaged by EPM team. Set to available in self service for all machine	Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install
Microsoft Office Suite	Packaged by EPM team. Set to available in self service for all machine	Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install	auto updated built into application
Zoom	Packaged by EPM team. Set to available in self service for all machine	Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install	auto update build into application/ Package will be updated by EPM team as new versions are released. Using Jamf patching for new release notifications
Nessus	Auto installed to all machines - exception needed to exclude	Global install is set to all machines with site configuration.
Adobe Reader	Packaged by EPM team. Set to available in self service for all machine	Set to available in self service for all machine. Can be duplicated into site for more detailed deployment, including auto install	auto update build into application

Additional applications we can provide:

OneDrive (Known folder move features still in advance preview - Not in full feature parity with Windows) - would be patched by Microsoft automatically.

Also available: Jamf Application Installer - Globally, this tool is all or nothing. If anyone is interested in EPM scoping all devices to receive applications and patches (unless the devices has an EA to receive no applications/patches), we can manage these via Jamf App Installer. https://learn.jamf.com/bundle/jamf-app-catalog/page/App_Installers_Software_Titles.html

Units can manage additional applications by uploading those applications to the cloud distribution point and following the established naming conventions - Packages and Policies - Naming and Globally Available. Guides for installing and managing applications at the site level are available here: https://docs.jamf.com/10.37.0/jamf-pro/documentation/App_Installers.html

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Service Links

Get Help

EPM is available to IT Support Organizations (ITSOs) with any endpoint management questions. If you have a question about a specific endpoint client, please reach out to your local endpoint client support organization.

SERVICE STATUS

Planned Maintenance

ConfigMgr: Every Tuesday, from 6 a.m. – 10 a.m.
Jamf: Every Tuesday, from 8 a.m. – 12 p.m.

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