Check Mount Fails

The mount for the detectors needs to be working to allow for the transfer of files from the detectors to the ICC. Occasionally (especially after the new MACIE card install) there will be issues with the mount failing and this can happen at the start or during a run. Often it will not occur during the night of observing but at the start of the night before observing. Here are troubleshooting options from easiest to most involved, only if none of these work contact your IGRINS observing support for the night.

Run the mntrun script:

1. Open a new terminal window

2. > cd ~/igrins_admin

3. sh ./mntrun

4. Enter the IGRINS computer password

5. Click the “Check Mount” button on the IGRINS Hub, which will display the green “Okay” status if running this script resolves the issue.

Restart the ICSHub

1. Close the ICSHub and kill the terminal currently running the ./run_icshub.sh script.

2. Open a new terminal window

3. > cd ~/igrins_admin

4. >sh ./run_icshub.sh

5. Click the “Check Mount” button on the IGRINS Hub, which will display the green “Okay” status if the issue is resolved.

Run the MACIE restart script as outlined here

1. If the script is successful in recovering all the detectors continue to next numbered step.

2. If the script is unable to recover one or more of the detectors, follow the directions to manually power cycle the detectors as outlined here. If this is unsuccessful in fixing the mount continue to the next numbered step.

Check for missing detectors computer folder:

1. Ssh into the detector computer:

   1. Open a terminal

   2. > shh igrins@192.168.2.4

   3. Enter the IGRINS computer password when prompted

   4. > cd DetData

   5. > cd H2RG..[this is a longer name but if you tab after typing H2RG it should autofill]

   6. > ls (check to see if there are any existing folders)

      1. If there is an existing FSRamp folder, type exit in the terminal, close the terminal, and contact your IGRINS observing support.

      2. If there is not an existing FSRamp folder:

         1. > mkdir FSRamp

   7. > exit

2. If there is a missing folder for one detector it will be missing for all of them, repeat the above steps for the other IP addresses 192.168.2.5 and 192.168.2.6.

3. Run the mntrun script as outlined above.

4. Restart the ICSHub as outlined above.

5. If check mount continues to fail, contact your IGRINS observing support.