Maintenance

Maintenance

 Editors, ContributorsMarketing/CommunicationsCore Web TeamWeb Steering Committee
Content AccuracyResponsibleConsulted (as needed)AccountableInformed
Content Style and FormatN/AConsultedResponsibleInformed
DesignN/AConsultedResponsibleConsulted
Information ArchitectureConsultedConsultedResponsibleInformed
Digital StrategyInformedResponsibleResponsibleAccountable
AnalysisInformedInformedResponsibleInformed

 

Monthly

  • The web content manager will conduct reporting activities to analyze website performance based on goals determined in conjunction with the steering committee, using metrics related to how a user behaves on the site in terms of engagement and lead generation.

Quarterly

  • The web content manager will deliver web performance analyses to the Web Steering Committee and other relevant executive leadership as appropriate/needed.
  • The web content manager and members of the web steering committee will assess overall site health based on data, school priorities, goals, and brand.

Annually

  • The web content manager will manage and support content contributors and/or content owners in a content audit process to assess functionality, accuracy, timeliness and necessity of content.
  • Web content manager will lead user testing activities to assess usability and make update recommendations to the web steering committee based on those results.
  • Web content manager will generate a report detailing iterative updates on the site and the impact(s) those updates had on site performance based on data, school priorities, goals and brand.