Email & Tech
All UT students have an official email with your UT EID and the suffix of “@my.utexas.edu.” This email is listed as your primary email and will be used for official communication with the University. More information about this email, new starting Summer 2025, can be found on the Official Student Email page. You can also find out more on the UT Microsoft 365 Student website, including setting up your mailbox, the differences between types of emails, and how to forward emails. For how to access and use this email, here is the Knowledge Base article for students.
If you want to use a different email, either a UT Webmail email you previously set up or a personal email (like Gmail or Yahoo) for communication with the Graduate Coordinator and other MS&E listservs, please contact the Graduate Program Coordinator.
Duo and MFA
The University uses Multi-Factor Authentication (MFA) for access to most university logins. Duo is the app UT uses for its MFA, and it is essential that you download the app to a phone you will have consistent access to. For help on using Duo, registering your devices, and possible backup plans, see the Knowledge Base articles.
UT Wi-Fi
The University has free Wi-Fi for students and requires a UT EID and password to login. Check out the Knowledge Base article for questions or help.
Canvas is the learning management system (LMS) UT uses for courses, similar to Blackboard or Moodle. It also requires an EID and password for login. The website also offers tutorials and tech support for uses. If you have questions or need assistance, you can contact the Service Desk at 512-475-9400 or help@utexas.edu.
As UT students, you have access to Box cloud storage through UT, via UT Box. It is free of charge, but you do lose access after leaving the university (due to graduation or withdrawal).
All UT students have a student Zoom account, which is accessed via SSO Login, which requires your EID and password. For more information on how to get started with your UT Zoom account, see the Help Website here. You can use your personal Zoom account, but there may be instances where meetings are limited to UT accounts or emails, and the UT Zoom often offers additional services not offered with standard personal Zoom accounts.
You can find more about Technology for Students here. You can find all Campus IT Policies here.