Upgrading Windows 

Note: Upgrades must be clean upgrades (machine is formatted).  ECE-IT will assist with data migration (if possible), but cannot migrate applications

Requirements

1. Check that the computer is capable of running your desired version of Windows

   1. System requirements:

      1. Windows 7: http://windows.microsoft.com/en-us/windows7/products/system-requirements

      2. Windows 8: http://windows.microsoft.com/en-us/windows-8/system-requirements

   2. Dell compatibility guide http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=273634

   3. Lenovo compatibility guide http://support.lenovo.com/en_US/detail.page?DocID=HT003754

   4. See your manufacturers support site to see if they have drivers for the version of Windows you wish to upgrade to

2. Make sure your software will work with the upgraded version of Windows

3. Make sure you have installers (CD's, downloads etc) and licenses (serial numbers, license files, etc) for your software

4. Make a note of where data is installed on the computer

Getting the Upgrade

1. Contact the ECE helpdesk at help@ece.utexas.edu to arrange a time when the system can be dropped off.

2. Bring in the computer and show helpdesk staff all data that needs to be migrated

3. Helpdesk staff will backup the entire system, install Windows 7, and move data back on to the computer

After the Upgrade

1. Verify data is on the machine

2. Verify you have all needed accounts on the system