Installing a Departmental Printer via IPP Using PrinterLogic Client

Installing a Departmental Printer via IPP Using PrinterLogic Client

This article details instructions for how to install a departmental printer via IPP using the PrinterLogic web portal.

You MUST be connected to the UT VPN install printers.

↳ Instructions on how to connect to the VPN can be found here: https://ut.service-now.com/sp?id=kb_article&number=KB0018586


Things you will need


Installing Printers

Browser Extension

  1. Visit utexas.printercloud.com to select which printers you would like to install.

    1. If you do not already have the PrinterLogic browser extension installed, you will be prompted to do so. Click Install.

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    2. This will take you to the Vasion extension download page where you can download the extension for Edge, Chrome, or Firefox.

    3. Click install for your corresponding browser, and click “Add” if necessary.

    4. Once added, return to the Vasion print page by starting at step 1.

  2. When prompted, sign in with UT SSO.

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  3. Navigate to your department folder on the left-hand side and click the printer you want to install. Ensure you are connected to the UT VPN before installing.

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If you do not see your department listed in the PrinterLogic portal, please reach out to LAITS at 512-471-5000 or chat.laits.utexas.edu.

  1. Confirm the printer you select is correct and press Yes.

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macOS
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Windows
  1. When complete you will get a message that says the printer has been installed successfully. Click OK.

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macOS
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Windows

If you encounter any errors when trying to install a printer please refer to the Common Troubleshooting section, or contact LAITS at 512-471-5000 or chat.laits.utexas.edu.

  1. Open a document or file you wish to print and select your newly installed printer to print.

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You MUST be connected to the UT VPN to install printers.


Common Troubleshooting

Here are solutions to common problems encountered when installing printers via PrinterLogic.

Error

Solution

Error

Solution

“Unable to install printer… Registering virtual printer”

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Reboot computer, connect to the UT VPN and try installing the printer again.