/
Accessing Printer Web Interfaces via VPN

Accessing Printer Web Interfaces via VPN

In November 2026, Enterprise Technology (ET) implemented a campus-wide network change that restricts access to printer web interfaces to a designated space on the UT VPN. To manage printer address books, review print usage, or perform other administrative tasks, you must first connect to the COLAITS VPN Private Group (VPG). Follow the instructions below to connect.

Because of these restrictions, print management access will be limited to a select group of users. To be added to the VPN private group, submit a request to LAITS support for review.

Connect to the VPN private group

  1. On your UT-managed computer, open the Cisco Secure Client app.

  2. In the address bar, enter vpn.utexas.edu/vpn-colaits-print-mgmt, then click Connect.

    1. If you are unable to connect to the private group, you may not have been granted access yet. To request access, submit a ticket to LAITS Support that includes your EID and a brief explanation of why you need print management access. If your request is approved, allow up to 10 minutes for your permissions to take effect.

  3. After you are connected, open the printer’s web interface by entering its fully qualified domain name (FQDN) in your browser.

    • Example: example-printer-123.shared.utexas.edu

      • If you need the printer’s web address, include that request in the same ticket you use to request VPN private group access.

  4. When you are finished making changes in the printer interface, disconnect from the VPN private group. Because bandwidth is limited, reconnect through vpn.utexas.edu instead if you still need regular VPN access.

Warning: To prevent misuse, VPN private group membership is reset each semester. If you lose access to the VPN group, submit a new request to regain print management access.

This reset does not affect your ability to use the standard UT VPN; it only affects access to printer management tools.