May 14 - 20
Issues
Highlights
Confluence
investigated content indexing in respect to issues encountered with faulty queue processing; this appears to be a concurrency problem
steps taken:
rebuilt indices
enabled system timer debugging in accordance with the following Atlassian ticket:
for future reference, other issues related to faulty content indexing:
restarted Tomcat
restart seems to have temporarily 'fixed' the issue; we will encounter this again as clusterSafetyTrigger gets out of sync with the system timer
switched development instance over to use TED beta
tested out the beta directory service; checked logs for errors
installed and enabled CustomWare's Reporting Plugin
tested on development instance where it has been installed and available for ~3 weeks with no noticeable issues
user support, correspondence
CoE PDS
finished migration of views from dev server MySQL to ITS production cluster
TO DO: finish testing on test Web Central and deploy new configuration to production
UTForge
updated service roadmap:
started investigating distributed version control:
contacted Jen Jobst regarding SLA change – the Office of Communication and Strategy Management is currently documenting SLA processes and will be ready to exercise the new processes next week
user support, correspondence
Server consolidation
installed packages required for UTeach on capps
Campus Printing Service
meeting with all principles to determine roles and responsibilities going forward
debugged an XML/PHP permissions problem
Upcoming Tasks
UTForge
contact the Office of Communication and Strategy Management for SLA change
continue work on:
Confluence
cost analysis and comparison between our locally hosted Confluence and other options as a response to governance questions about our current investment
Server consolidation
get DNS change for UTeach, start serving from capps
finish edsel improvements