February 7 - 16

February 7 - 16

time sheet attached

Issues

UTForge
  • memory usage has increased to the point that project creation fails intermittently with out of memory errors
    • created incident 20330 in ITS incident mgmt
    • I have a work-around for the time being and a maintenance window to perform the upgrade has been scheduled for 02/22/2011 at 9 a.m.
Contracts administration
  • attempt at upgrading packages on the Contract's team development virtual server (edsel) – ran out of disk space so the upgrade was unsuccessful
    • need to review disk space usage as well as stale users that still have a home directory and permissions on the system
  • production virtual server (capps) is at capacity
    • Michael reported memory usage was such that he could not run a Sphinx search server on the box for the Eureka project
Virtual servers
  • we need to have a discussion with Systems regarding coverage for our production virtual servers

Highlights

Configurable software for matrix-based, multi-user, Economics Experiments
  • discussion with Carey related to Economics contract, % completed, milestones, communications with customer
  • bug fixes, general development
  • Economics contract test server research regarding the following error:
    • NSS_Initialize failed. Certificate database: /etc/httpd/alias.
      SSL Library Error: -8038 SEC_ERROR_NOT_INITIALIZED
    • resolution:
      • change the permissions on all NSS db files so that the apache user can read i.e.: /etc/httpd/alias/*.db chgrp apache chmod 640"
UTForge
  • memory usage has increased to the point that project creation fails intermittently with out of memory errors
    • created incident 20330 in ITS incident mgmt
  • monitoring production machines for memory usage
    • scanning logs for error messages, researching causes
  • meeting with Vance requesting additional memory for production UTForge virtual servers
  • manually creating projects for a few users due to memory constraints on the virtual servers; communications with users
  • research and notes regarding following incident:
  • research and notes relating to following incident:
  • other user support, correspondence
  • further discussion with Vance related to memory upgrade
    • scheduling a common time to perform the maintenance
    • announcing the maintenance window
  • explaining and demonstrating permissions in Trac to Sunil
Wikis / Confluence
  • reviewing outstanding tickets in Footprints
Issue Tracking / JIRA
  • attempting to determine reason service EIDs no longer have access to SVN from JIRA
    • it appears to only happen to projects trying to add the link; old projects using the service EID for SVN access are able to successfully still
    • testing service EID connections to TED using different means (SVN command line, ldapsearch)
    • further investigation into logs
    • separate discussions with Larry and Oliver regarding the problem
  • cleaning up some stale repository information on JIRA server
  • set up a new project for Christina
  • other user support
Contracts administration
  • attempt at upgrading packages on the Contract's team development virtual server (edsel) – ran out of disk space so the upgrade was unsuccessful
    • investigation into what is taking up so much space
    • discussion with Michael W. regarding disk usage, what can be cleared out (if anything)
    • reviewing users with home directories on edsel
Miscellaneous
  • time entry, status reporting
  • completing 3 compliance training modules
  • updating packages on development virtual server
  • WOT meeting
  • Applications meeting
  • one-on-one with Jenn
  • hosting sub-team meeting
  • one-on-one with ITS Apps director
  • discussion with Larry regarding PostgreSQL, usage in UTForge, fit with Maps project